As a sales representative
I want to have interactive digital assistance which can answer by performing required action on information based on my query
So that I can get quick and accurate responses to my inquiries without having to navigate through multiple systems.
Scalability Issues: As the business grows, the demand for solution products has increased, making it difficult to manage quotations efficiently at scale.
Time-Consuming Quote Tracking: Tracking and managing all customer quotations is manual and time-intensive, leading to delays and operational inefficiencies.
Fragmented User Interfaces: Users must navigate multiple systems and interfaces, causing delays in decision-making and reduced responsiveness to customer needs.
- Important to have strong error handling and validation to ensure data integrity and provide meaningful feedback to users.
- We can have a configuration table to guide the system in different actions it can perform in each one of the error scenarios.
- also strong search strategies to quickly find relevant quotes and customer information based on different content, like quotes that have X product, or search of quotes which are valid from X dates, or form certain Sold-to, from certain Owner, etc... That will need fuzzy search, which allows for more flexible matching and can improve the user experience by providing relevant results even when the search terms are not exact. Something like Solr, but nodejs based?
- Confirmation to the user of the action the LLM understood before executing, like confirm that Sales Area is X Document Type is Y, Customer is Z, before executing...
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Acceptance Criteria